Terms & Conditions

About Dream Play Events

Dream Play Events provides luxury children's party and event hire services, including soft play, inflatables, the Balloon House, party extras and bespoke event packages.

References to “Dream Play Events”, “we”, “us” or “our” throughout these Terms & Conditions refer to Dream Play Events.

Using Our Website

This website is provided to help visitors learn more about Dream Play Events, explore our hire options and contact us regarding a potential booking.

You agree not to misuse the website, attempt to interfere with its operation, introduce malicious material or use the website for any unlawful purpose.

Website Information

We aim to keep the information on this website accurate, clear and up to date. However, photographs, descriptions, availability, package contents and other website information may occasionally be updated or changed.

Images shown on the website are intended to represent our equipment, styling and previous setups. Individual event setups may vary depending on the package selected, venue, theme, availability and agreed requirements.

Enquiries & Availability

Submitting an enquiry through our website, email or social media does not automatically create or confirm a booking.

Dates and equipment remain subject to availability until the booking has been confirmed in accordance with our Booking & Hire Terms.

Bookings & Hire

All confirmed hires and event bookings are subject to our separate Booking & Hire Terms and Conditions.

These include important information relating to:

• Booking deposits and payment
• Cancellations
• Outdoor bookings and weather
• Adult supervision
• Venue suitability and access
• Equipment care and damage
• Safety requirements

Please read our Booking & Hire Terms before confirming a booking.

Prices & Services

Prices, package contents and available services may be updated from time to time.

Where a celebration requires a bespoke setup, additional equipment, travel or other requirements, the final price may differ from standard package pricing. Any applicable costs will be discussed as part of the enquiry and booking process.

Intellectual Property

Unless otherwise stated, the content on this website, including its branding, written content, graphics, layout and original website materials, belongs to Dream Play Events or is used with appropriate permission.

Website content must not be copied, reproduced, republished or used for commercial purposes without prior permission from Dream Play Events, except where permitted by law.

Photography & Images

Photographs displayed on the Dream Play Events website and social media may show examples of previous event setups, equipment and styling.

Images are provided for inspiration and illustration. Colours, layouts, balloon styling, accessories and other decorative elements may vary between events.

External Links

Our website may contain links to third-party websites or social media platforms.

These external websites are operated independently from Dream Play Events. We are not responsible for the content, availability, privacy practices or operation of third-party websites.

Privacy & Personal Information

When you submit an enquiry or contact Dream Play Events, we may receive personal information such as your name, email address, telephone number, event date and event details.

Information about how personal data is handled should be read alongside our Privacy Policy .

Website Availability

We aim to keep the Dream Play Events website available and working correctly, but we cannot guarantee that access will always be uninterrupted or error-free.

The website may occasionally be unavailable due to maintenance, updates, technical issues or circumstances outside our reasonable control.

Liability

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited.

To the extent permitted by law, Dream Play Events is not responsible for losses arising solely from reliance on general information displayed on this website where that information does not form part of a confirmed booking agreement.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable requirements.

The latest version will be published on this page.

Governing Law

These website Terms & Conditions are governed by the laws of England and Wales.

Nothing in these terms is intended to affect any statutory rights you may have as a consumer.

Contact Us

If you have a question about these Terms & Conditions or would like clarification before making an enquiry or booking, please contact Dream Play Events.

Email: dreamplayevents@icloud.com